Strategic vCIO & IT Transformation Leader (Hybrid)

Charles IT; Providence (RI); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

PTO and paid holidays

Hybrid work schedule

Health, dental, and vision coverage

Employer-paid life insurance

Well-being programs

Dog-friendly office

Team events and activities

Job summary

Charles IT is seeking an experienced virtual Client Information Officer (vCIO) to provide strategic technology leadership for our managed services clients. The role focuses on evaluating IT environments, defining long-term technology roadmaps, and aligning security, infrastructure, and operations with client business goals.

You will partner with executive stakeholders and internal engineering teams to drive modernization, risk mitigation, and cloud adoption, while mentoring staff and guiding

Qualifications

• Minimum of 5 years of experience in IT consulting, technical account management, infrastructure engineering, or IT leadership, preferably within an MSP environment.
• Strong understanding of IT infrastructure, including network architecture, server environments, virtualization, cloud technologies, endpoint management, and cybersecurity practices.
• Ability to translate complex technical requirements into scalable IT solutions that support business objectives and operational efficiency.
• Experience with IT service management platforms and technologies such as ConnectWise, Cisco, Meraki, Datto, VMware, Microsoft 365, and macOS environments.
• Industry certifications such as MCSA, VCP, CCNA or equivalent are preferred.

Responsibilities

• Develop and execute strategic IT roadmaps aligning infrastructure investments with business goals.
• Evaluate client IT environments to identify performance gaps and optimization opportunities.
• Provide leadership on infrastructure modernization, migrations, cloud adoption, and lifecycle management.
• Lead executive technology reviews with risk analysis, budgets, and strategic initiatives.
• Oversee IT budgeting, forecasting, resource allocation, and capital expenditure planning.
• Mentor internal technical personnel and collaborate across departments to ensure consistent service delivery.

Skills

IT consulting

Technical account management

Infrastructure engineering

IT leadership

Education

MCSA

VCP

CCNA

Tools

ConnectWise

Cisco

Meraki

Datto

VMware

Microsoft 365

macOS environments

Job description

Charles IT is seeking an experienced virtual Client Information Officer (vCIO) to provide strategic technology leadership for our managed services clients. The role focuses on evaluating IT environments, defining long-term technology roadmaps, and aligning security, infrastructure, and operations with client business goals.

You will partner with executive stakeholders and internal engineering teams to drive modernization, risk mitigation, and cloud adoption, while mentoring staff and guiding