Virtual Chief Information Officer (vCIO)

Charles IT; Middletown (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid holidays

Job summary

A leading IT services provider in Connecticut is seeking an experienced Client Technology Officer (vCTO) to serve as a strategic advisor for clients. The role requires strong IT consulting experience, excellent communication skills, and the ability to align technology with business goals. Candidates should have experience engaging with C-suite stakeholders and proficiency in various IT tools. This full-time position offers a comprehensive benefits package and the opportunity for professional development.

Qualifications

• 5+ years of experience in IT consulting, account management, or technical leadership.
• Proven success in aligning technology with business strategy.
• Highly organized, detail-oriented, and self-motivated.

Responsibilities

• Act as a strategic advisor for client technology.
• Deliver insights to technical and non-technical stakeholders.
• Build and maintain strong client relationships.

Skills

IT consulting experience

Strategic IT planning

Engaging C-suite stakeholders

Proficiency with ConnectWise

Excellent multitasking

Education

Industry certifications (MCSA, VCP, CCNA)

Tools

Cisco

Meraki

Datto

VMware

Office 365

Mac OS support

Job description

Overview

We\'re seeking a highly qualified Client Technology Officer (vCTO) to join our team. This strategic role serves as the primary liaison for assigned clients, addressing both technical escalations and business objectives. The ideal candidate will be client-focused, collaborative, exceptionally organized, and detail-oriented.

Responsibilities

• Act as a strategic advisor, aligning client technology with business goals.
• Deliver executive-level insights and communicate effectively with both technical and non-technical stakeholders.
• Ensure client environments are secure, scalable, and optimized for performance and growth.
• Develop IT roadmaps, lead business reviews, manage budgets, and uphold compliance standards.
• Build and maintain strong client relationships, serving as the primary point of contact and escalation.
• Mentor internal team members and foster collaboration across departments.
• Identify gaps and partner with technical teams to scope and prioritize initiatives.
• Ensure alignment with industry best practices and regulatory requirements.

Requirements

• 5+ years of experience in IT consulting, account management, or technical leadership, ideally within the MSP space.
• Proven success in strategic IT planning, budgeting, and engaging with C-suite stakeholders.
• Strong business acumen with the ability to align technology with business strategy.
• Industry certifications (e.g., MCSA, VCP, CCNA) are a plus.
• Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred.
• Excellent multitasking, prioritization, and follow-through in a fast-paced, collaborative environment.
• Highly organized, detail-oriented, and self-motivated with minimal supervision.
• Must be able to pass a background check and hold a valid U.S. driver\'s license.
• Availability for a 47.5-hour work week, including a 7:00 AM Monday meeting.

Benefits

Charles IT offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid holidays, PTO, 401(k), and performance-based bonuses. Team members also enjoy ongoing training, professional development, quarterly team-building events, and a collaborative workplace culture.

Commitment to Inclusion

Charles IT is an equal opportunity employer committed to fostering an inclusive and respectful work environment. We welcome diverse backgrounds and perspectives and do not discriminate based on any protected characteristic.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting