Strategic UX and Digital Transformation Consultant

Synergy Interactive; New York (NY); On-site; USD 128,000 - 192,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A global digital agency seeks an Interactive Strategy Consultant to support digital-first brand initiatives. The role requires a candidate with a strong background in digital brand transformation and customer experience strategy. You will shape marketing strategies, advise clients on emerging technologies, and work collaboratively across various teams. Ideal candidates should have 7–12 years of experience and be comfortable in a client-facing environment, engaging with complex challenges in a dynamic setting.

Qualifications

• 7–12 years of experience in a digital agency or consultancy environment.
• Strong background in digital brand transformation and customer experience strategy.
• Excellent communication and presentation skills.

Responsibilities

• Shape marketing and customer experience strategies that support brand and business growth.
• Develop research, segmentation, personas, and customer journeys.
• Advise clients on digital technologies, including GenAI.

Skills

Digital brand transformation

Customer experience strategy

UX design

Excellent communication

Strategic thinking

Tools

PowerPoint

Excel

Figma/FigJam

Job description

A global digital agency seeks an Interactive Strategy Consultant to support digital-first brand initiatives. The role requires a candidate with a strong background in digital brand transformation and customer experience strategy. You will shape marketing strategies, advise clients on emerging technologies, and work collaboratively across various teams. Ideal candidates should have 7–12 years of experience and be comfortable in a client-facing environment, engaging with complex challenges in a dynamic setting.