Strategic Travel & Expense Operations Specialist

ADT; Irving (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

ADT's Travel & Expense Specialist will support, execute, and optimize ADT’s spend and sourcing efforts across ADT’s Travel & Expense spend category. The Travel & Expense Specialist will help drive visibility, compliance, and value through program support of end users, ensure accuracy in expense reports, ensure system uptime and optimization, and supplier performance across this key category.

As a member of the Procurement Operations T&E team, you will support collaborative partnerships with

Qualifications

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field with 3–5+ years of progressive experience in travel management, procurement, or corporate T&E or general business administration.
• Hands-on experience with Travel & Expense systems and vendors (e.g., TMCs, corporate card programs, online booking tools).
• Understanding of sourcing processes, supplier performance tracking, and travel policy administration.
• Proficiency in spend analytics, reporting tools, and operational dashboards.
• High proficiency with Microsoft Office Suite; experience with SAP Concur, SAP Ariba, or similar expense platforms strongly preferred.

Responsibilities

• Support the day-to-day operations of Travel & Expense, including supplier governance support, policy compliance tracking, program visibility, and cost optimization initiatives.
• Collaborate with internal travel operations, Finance, and external Travel Management Companies (TMCs) to support business travel needs and sourcing efforts, contract execution, policy compliance, and traveler satisfaction.
• Coordinate and make recommendations on T&E sourcing activities with the Sourcing team including market research, RFx preparation, supplier evaluation, and contract review support.
• Analyze vendor performance data, corporate card spend, and travel trends to identify opportunities for consolidation, policy adherence, and operational improvement.
• Support supplier relationship management strategies in alignment with ADT’s Strategic Vendor Management team to monitor performance KPIs, SLA adherence, and continuous improvement.
• Support program communication, change management, and user training efforts to ensure stakeholder adoption of travel tools, reporting, and expense policies.
• Assist cross-functional partners in monitoring and reviewing key policy guidelines for travel and expense programs.

Skills

Data-driven

Organizational skills

Cross-functional collaboration

Communication

Travel industry knowledge

Education

Bachelor's degree in Business/Supply Chain/Finance

Tools

SAP Concur

SAP Ariba

Job description

ADT's Travel & Expense Specialist will support, execute, and optimize ADT’s spend and sourcing efforts across ADT’s Travel & Expense spend category. The Travel & Expense Specialist will help drive visibility, compliance, and value through program support of end users, ensure accuracy in expense reports, ensure system uptime and optimization, and supplier performance across this key category.

As a member of the Procurement Operations T&E team, you will support collaborative partnerships with