Strategic Travel Account Manager

Zurich Cover-More; California (MO); Hybrid; USD 65,000 - 67,000; Full time

Benefits offered by this job

Hybrid work model

Annual and personal leave

Parental leave

Health plan

401(k) with employer matching

Job summary

Zurich Cover-More is seeking an experienced account manager in the United States to deepen relationships with key clients in travel and financial services. You will own onboarding, training, performance reviews, and ongoing business discussions.

You’ll develop strategic plans, drive growth, and identify opportunities to improve performance through training and process improvements. Collaboration with marketing, product, and customer service will ensure a seamless client experience.

Qualifications

• Minimum 3 years’ experience in account management, sales or related field.
• Experience in travel or financial services industry preferred.
• Proven track record in managing small to medium accounts and achieving targets.
• Strong negotiation, presentation, and communication skills with a high level of professionalism.
• Excellent relationship building, analytical and problem-solving abilities.
• Self-motivated, results-oriented, and able to work independently.

Responsibilities

• Manage and grow relationships with key accounts, serving as primary contact and ensuring client satisfaction.
• Own the full account lifecycle, including onboarding, training, performance management, and ongoing business reviews.
• Develop and execute strategic account plans aligned with business goals, driving growth and long-term partnerships.
• Identify opportunities to enhance performance through training, process improvements, and strategic recommendations.
• Introduce new ideas, tools, and product enhancements to support client success and business growth.
• Lead client meetings to review performance, address challenges, and present new solutions and offerings.
• Cross-functionally partner internally with marketing, product, and customer service teams to deliver a seamless client experience.
• Monitor market, competitor, and industry trends and activity to identify new opportunities.

Skills

Account management

Sales experience

Negotiation

Presentation

Communication

Relationship building

Analytical thinking

Problem-solving

Independent working

Education

High School diploma

Bachelor's degree preferred

Job description

Zurich Cover-More is seeking an experienced account manager in the United States to deepen relationships with key clients in travel and financial services. You will own onboarding, training, performance reviews, and ongoing business discussions.

You’ll develop strategic plans, drive growth, and identify opportunities to improve performance through training and process improvements. Collaboration with marketing, product, and customer service will ensure a seamless client experience.