Strategic Tradeshow Account Manager

Estes Forwarding Worldwide; Gilbert (AZ); On-site; USD 57,000 - 63,000; Full time

Benefits offered by this job

Paid vacation

401(k) plan with company match

Medical, dental, and vision insurance

Short- and long-term disability plans

Life insurance

Referral bonus program

Job summary

Estes Forwarding Worldwide is seeking a Manager, Tradeshow Client Relationships to lead assigned Tradeshow accounts and coordinate with the sales, operations, and internal SMEs to ensure a consistently high level of service and client satisfaction.

You will own onboarding and integration for new accounts, maintain CRM records and KPIs, develop strategies with cross-functional teams, and proactively identify opportunities to grow revenue while aligning with client SLAs.

Qualifications

• Associate's degree minimum and 5–7 years in transportation preferred.
• Must be able to travel up to 25% of time.
• Excellent communication and project management skills.
• Ability to build strong client relationships and manage expectations.

Responsibilities

• Develop and maintain strong, long-term Tradeshow client relationships with assigned accounts.
• Coordinate with sales, operations, and internal SMEs to ensure high service levels.
• Own onboarding and integration for new Tradeshow accounts.
• Support bidding, pricing, and CRM data accuracy.
• Monitor KPIs and client SLAs and report findings to leadership.

Skills

Excellent communication

Project management

Client relation building

Cross-functional collaboration

Education

Associate's degree

Tools

Worldtrak CRM

Job description

Estes Forwarding Worldwide is seeking a Manager, Tradeshow Client Relationships to lead assigned Tradeshow accounts and coordinate with the sales, operations, and internal SMEs to ensure a consistently high level of service and client satisfaction.

You will own onboarding and integration for new accounts, maintain CRM records and KPIs, develop strategies with cross-functional teams, and proactively identify opportunities to grow revenue while aligning with client SLAs.