Strategic Territory Support Pro

Terumo Medical Corporation; New Jersey; On-site; USD 65,000 - 89,000; Full time

Job summary

Terumo Medical Corporation in New Jersey seeks a Territory Support Specialist to assist Terumo Aortic consultants and drive territory goals. You will coordinate with cross-functional teams, manage orders and inventory, and provide timely follow-up to physicians and staff.

The role emphasizes white-glove account service for key accounts, lead monitoring, and collaboration with Sales, Marketing, and Customer Care.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3 years of experience in a service environment with customer interaction required.
• Experience with SAP preferred.

Responsibilities

• Provide phone support to TA sales team and management, including 24/7 coverage in rotating shifts.
• Assist field sales team with order and inventory management.
• Coordinate with cross-functional teams (ACs, Customer Care, Marketing, Field Inventory Management).
• Support field with sample orders when technical issues arise or marketing approval is needed.
• Handle administrative duties and ensure timely resolution of requests from Customer Administration.

Skills

Communication skills

Sales process

Relationship building

Time management

MS Office

Education

Bachelor’s Degree or comparable related experience

Tools

SAP

MS Excel

PowerPoint

Outlook

Job description

Terumo Medical Corporation in New Jersey seeks a Territory Support Specialist to assist Terumo Aortic consultants and drive territory goals. You will coordinate with cross-functional teams, manage orders and inventory, and provide timely follow-up to physicians and staff.

The role emphasizes white-glove account service for key accounts, lead monitoring, and collaboration with Sales, Marketing, and Customer Care.