Strategic Technical Account Manager, Data Solutions

Massive; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Massive is seeking a Technical Account Manager to build and nurture client relationships across independent developers, quant shops, and institutional asset managers. You are the trusted advisor for Massive's data solutions.

This role goes beyond renewals; you will drive growth, champion client value, and collaborate with Sales, Product, and Engineering to deliver a seamless, high-quality experience and shape what great looks like at a fintech data company building something new.

Qualifications

• 3–6 years in account management, relationship management, or customer success in financial data, fintech, SaaS, or capital markets.
• Proven track record of meeting or exceeding expansion and retention targets across a mixed book of business.
• Naturally consultative and client-first; builds relationships over time.
• Entrepreneurial and proactive with strong commercial instincts; negotiates value.

Responsibilities

• Build deep relationships across client organizations, from end-users to senior leadership.
• Ensure clients derive value from Massive's solutions and identify expansion opportunities.
• Collaborate with data partners to source datasets not yet in Massive's catalog.
• Navigate complex multi-stakeholder deals with commercial rigor.
• Serve as primary point of contact and trusted advisor for client needs.
• Translate feedback into inputs for Product and Engineering.

Skills

Relationship management

Account expansion

SaaS sales

Financial data

Negotiation

APIs

Job description

Massive is seeking a Technical Account Manager to build and nurture client relationships across independent developers, quant shops, and institutional asset managers. You are the trusted advisor for Massive's data solutions.

This role goes beyond renewals; you will drive growth, champion client value, and collaborate with Sales, Product, and Engineering to deliver a seamless, high-quality experience and shape what great looks like at a fintech data company building something new.