Strategic Technical Account Manager – Client Liaison

IGT, a Nevada Corporation; Salem (OR); On-site; USD 120,000 - 180,000; Full time

Job summary

IGT is seeking a Technical Account Manager to act as the post-sales technical liaison for assigned customer accounts, coordinating across IGT teams to ensure alignment between customer needs and internal execution. This role emphasizes orchestration rather than hands-on delivery, supporting reviews and planning with customers to drive successful outcomes.

The TAM will build relationships with customer technical contacts, maintain knowledge of environments, and assist in incident coordination and

Qualifications

• Bachelor’s degree in Computer Science, IT, or equivalent experience.
• Significant experience in customer-facing technical roles such as TAM, SE, or Systems Engineering.
• Deep understanding of enterprise software, infrastructure, and IT operations.

Responsibilities

• Supports assigned customer accounts with coordination and communication.
• Develops knowledge of product platforms and customer environments.
• Assists with incident coordination and escalation management.
• Works under guidance for complex scenarios.

Skills

Executive communication

Leadership

Organization

Customer-facing roles

Education

Bachelor’s degree

Job description

IGT is seeking a Technical Account Manager to act as the post-sales technical liaison for assigned customer accounts, coordinating across IGT teams to ensure alignment between customer needs and internal execution. This role emphasizes orchestration rather than hands-on delivery, supporting reviews and planning with customers to drive successful outcomes.

The TAM will build relationships with customer technical contacts, maintain knowledge of environments, and assist in incident coordination and