Senior Enterprise Technical Account Manager

IGT

Las Vegas (NV)

On-site

USD 125,150 - 153,000

Full time

14 days+

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Benefits offered by this job

401(k) savings plan

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Tuition reimbursement

Job summary

IGT is looking for a Technical Account Manager in Las Vegas, NV, responsible for overseeing post-sales technical service for strategic customers. The TAM serves as a trusted advisor, ensuring customer satisfaction and effective communication across internal teams.

Qualifications include a Bachelor's degree in Computer Science, significant technical experience, and strong leadership skills. This role offers an estimated starting salary of $125,150–$153,000, with opportunities for bonuses and comprehensive benefits.

Qualifications

Significant experience in customer-facing technical roles (TAM, SE, Systems Engineering).
Deep understanding of enterprise software, infrastructure, and IT operations.
Experience managing large-scale or complex customer environments.

Responsibilities

Act as the senior technical authority for strategic, high-risk, or enterprise customer accounts.
Lead recurring technical reviews focused on system health, risks, and upcoming changes.
Own customer communication during incidents and escalations.