Strategic Technical Account Manager

Socket.dev; Grand Rapids (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Boyd is seeking an enthusiastic Account Manager to join our Sales Team in Grand Rapids, MI. You will drive revenue growth across the customer base, manage an existing book of business, and identify new opportunities with both current and potential customers.

The role requires knowledge of product technology, strong sales drive, collaboration, and the ability to develop new opportunities. You will work with customer engineers and purchasing to meet design requirements and manage projects

Qualifications

• Bachelor's degree (B.S.) in engineering, business, or related field.
• 5+ years related experience in a technical account management or program management role.
• Proven sales and business development skills including prospecting, negotiation, and closing.
• Strong problem solving and ability to interpret instructions.
• Willingness to travel ~25% of the time.
• Proficient in Microsoft 365 and Teams.

Responsibilities

• Work directly with existing customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
• Maintain existing and develop new business and forge new relationships with cross-functional organizations at potential customers.
• Achieve intimate knowledge of customers and industries to assess market trends and competition.
• Develop and execute strategies for increased customer penetration by selling additional products and services.
• Set strategic goals and tactical plans to achieve growth in a high reward environment.
• Engage at customer locations to win business through active development and strong relationships.
• Collaborate with customer engineers and purchasing to ensure product/design requirements are met and managed by Boyd Engineering.
• Demonstrate products and solutions using prototypes and marketing materials to illustrate Boyd’s value propositions.
• Oversee the quotation process and coordinate with Sales Support for formal quotations maximizing revenue and gross margin.
• Discuss credits, terms, and other commercial aspects; negotiate agreements with Boyd management.
• Monitor project progress with Sales Support to meet milestones and production schedules.
• Maintain Salesforce CRM to capture opportunities and share state with colleagues.

Skills

Sales experience

Account management

Relationship building

Communication

Travel ~25%

Microsoft 365

Education

Bachelor's degree (B.S.) in engineering, business, or related field

Tools

Salesforce CRM

Job description

Boyd is seeking an enthusiastic Account Manager to join our Sales Team in Grand Rapids, MI. You will drive revenue growth across the customer base, manage an existing book of business, and identify new opportunities with both current and potential customers.

The role requires knowledge of product technology, strong sales drive, collaboration, and the ability to develop new opportunities. You will work with customer engineers and purchasing to meet design requirements and manage projects