Strategic Account Growth Manager

A. B. Boyd Co.; Grand Rapids (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Boyd Corp is seeking an experienced Account Manager to drive revenue growth across our Grand Rapids customer base. You will manage an existing book while identifying new opportunities and building strong relationships across operating departments and management levels.

You will collaborate with customer engineers and purchasing to define requirements, develop solutions, and push strategic growth initiatives. Travel ~25% is expected.

Qualifications

• Bachelor's degree in engineering, business, or related field.
• 5+ years related experience in a technical account management or program management role.
• Proven experience in sales and business development with prospecting, negotiation, and closing skills.
• Ability to travel to and from customer base ~25% travel.

Responsibilities

• Develop and maintain strong relationships with operating departments and management levels within existing customers.
• Develop new business within accounts and forge relationships with cross-functional organizations at potential customers.
• Analyze customers' industries and competitive landscape to inform growth strategies and long‑term planning.
• Sell additional products and services to all customer divisions to increase penetration.
• Set strategic goals and tactical plans to achieve significant growth within a high‑reward environment.
• Engage on-site with customers to win business and collaborate with engineering to meet requirements.
• Monitor Salesforce CRM and communicate opportunities and state to management.
• Handle commercial topics, including terms, payments, and negotiations with Boyd management.

Skills

Account management

Sales

Negotiation

Relationship building

Education

Bachelor's degree in engineering, business, or related field

Tools

Salesforce CRM

Microsoft 365/Teams

Job description

Boyd Corp is seeking an experienced Account Manager to drive revenue growth across our Grand Rapids customer base. You will manage an existing book while identifying new opportunities and building strong relationships across operating departments and management levels.

You will collaborate with customer engineers and purchasing to define requirements, develop solutions, and push strategic growth initiatives. Travel ~25% is expected.