Strategic Tech Program Lead for Growth & Delivery

Testing Site - JPMC; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase Commercial Investment Bank - Global Payments Technology in Jersey City is seeking a Lead Technical Program Manager to own end-to-end delivery of complex, multi‑team programs, shaping architecture and coordinating resources, budgets, and governance.

You will collaborate with engineering, product, operations and risk teams to drive metrics, OKRs, and timely decision-making, applying Agile/Lean practices to ensure secure, resilient, and high‑quality outcomes in a fast‑paced

Qualifications

• 5+ years of experience in technical program management leading complex technology projects in a large organization.
• Ability to translate business objectives into technical roadmaps and OKRs with measurable benefits.
• Experience embedding risk, control, security, and compliance into program planning and execution.
• Proficiency with Jira and Confluence for reporting and dashboards.

Responsibilities

• Develops and executes comprehensive program plans that integrate technical requirements, dependencies, resource allocation, budgets, and timelines to deliver on scope and on schedule
• Proactively identifies and mitigates risks and issues, establishing contingency plans, clear ownership, and escalation paths to maintain program momentum
• Collaborates with engineering, product, operations, and business stakeholders to define scope, success metrics, and deliverables aligned to strategic objectives
• Uses data and analytics to assess performance, identify bottlenecks, and implement optimizations to improve flow efficiency, cycle time, quality, and outcomes
• Champions modern delivery practices (Agile/Lean), engineering excellence, and a culture of continuous learning and innovation
• Leads technical discovery and inception, sequencing, and dependency management across multiple workstreams and platforms, including payment rails and settlement flows
• Drives effective governance and program rituals (e.g., steering committees, QBRs), ensuring transparency, accountability, and timely decisions
• Ensures compliance, resiliency, and security requirements are embedded in design and delivery, partnering closely with risk, controls, and cybersecurity teams
• Manages vendor and third‑party engagements (e.g., SOWs, contracts) and optimize resource and budget forecasts to maximize value

Skills

Stakeholder management

Software delivery lifecycle

CI/CD pipelines

Budget management

Agile methodologies

Data-driven decisions

Vendor management

Cross-functional leadership

Tools

Jira

Confluence

Job description

JPMorgan Chase Commercial Investment Bank - Global Payments Technology in Jersey City is seeking a Lead Technical Program Manager to own end-to-end delivery of complex, multi‑team programs, shaping architecture and coordinating resources, budgets, and governance.

You will collaborate with engineering, product, operations and risk teams to drive metrics, OKRs, and timely decision-making, applying Agile/Lean practices to ensure secure, resilient, and high‑quality outcomes in a fast‑paced