Strategic Tech Account Manager – 2.5D/3D Packaging (Hybrid)

TSMC - Taiwan Semiconductor Manufacturing Company Limited; San Jose (CA); Hybrid; USD 132,000 - 187,000; Full time

Job summary

TSMC North America is seeking an Account Manager / Technical Manager based in San Jose, CA to own the technical account relationship for a key global customer in data center, networking, broadband, and industrial markets.

You will lead front-end silicon and advanced packaging programs (2.5D/3D), coordinating with R&D, Planning, FTS, and Finance, while aligning with TSMC HQ to deliver value across cost, quality, and time-to-market. This is a hybrid role with 4 days in office.

Qualifications

• 12+ years of combined experience in account management, applications/field engineering, technical program management, or foundry/OSAT/OEM supply chain within the semiconductor industry.
• Strong knowledge of semiconductor processes, fab operations, and supply chain dynamics.
• Strong project management with the ability to synthesize complex technical and business insights into clear executive recommendations.
• High emotional intelligence and proven ability to build strong working relationships and integrate into an established, capacity-constrained, customer-facing team.
• Excellent executive communication, negotiation, and conflict‑management skills.
• Proficiency in Microsoft Excel and ability to analyze and interpret financial statements.

Responsibilities

• Own the account relationship for the assigned strategic customer, serving as the primary TSMC technical and commercial interface and sustaining executive-level alignment.
• Manage the customer’s front-end silicon and advanced packaging programs — 2.5D/3D packaging — from planning through production ramp. Serve as a trusted advisor by understanding customer’s product roadmaps and positioning the appropriate TSMC technologies.
• Translate customer product requirements into actionable programs with R&D, Planning, Field Technical Support (FTS), Business Development, Operations, and Finance, and coordinate closely with TSMC headquarters in Taiwan.
• Anticipate and address customer challenges, balancing TSMC’s objectives with the customer’s product and operational priorities.
• Manage capacity and fulfillment cycles with procurement, design, and business units, ensuring consistent demand creation and supply alignment.
• Provide structured business analysis and briefings for Account Directors, VPs, and senior TSMC executives.

Skills

Executive communication

Project management

Emotional intelligence

Financial statement analysis

Education

BS/MS in Engineering, Physical Science, Business, or related technical discipline

Tools

Microsoft Excel

Job description

TSMC North America is seeking an Account Manager / Technical Manager based in San Jose, CA to own the technical account relationship for a key global customer in data center, networking, broadband, and industrial markets.

You will lead front-end silicon and advanced packaging programs (2.5D/3D), coordinating with R&D, Planning, FTS, and Finance, while aligning with TSMC HQ to deliver value across cost, quality, and time-to-market. This is a hybrid role with 4 days in office.