Strategic Supplier Operations Specialist

my7elevenhr; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

7-Eleven is seeking a Supplier Operations Manager to partner with a portfolio of supplier facilities, driving performance, efficiency and consistency. The role combines hands-on operational consulting with strategic oversight and requires regular on-site engagement and monthly/quarterly visits to optimize production and launches.

You will develop KPIs, monitor OEE and quality, lead Lean Six Sigma initiatives, and collaborate with cross-functional teams to lift supplier capability and costs.

Qualifications

• Education: Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required.
• Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred.
• 5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles.

Responsibilities

• Serve as the primary operational liaison for assigned portfolio of supplier facilities, building strategic partnerships that drive accountability, performance improvement, and operational excellence
• Conduct monthly or quarterly on-site visits to evaluate production processes, assess operational standards, identify execution gaps, and provide hands-on consulting to improve facility performance
• Provide operational consulting and technical guidance across production flow optimization, line efficiency improvements, capacity planning, and labor and staffing model design
• Partner with suppliers to support successful new product launches, ensuring production readiness, execution capability, scalability, and adherence to quality specifications
• Drive continuous quality improvement initiatives by identifying root causes of defects, implementing corrective actions, and establishing preventive measures to sustain quality standards
• Develop, operationalize, and monitor KPIs including yield, waste, service levels, labor efficiency, and OEE
• Monitor supplier performance through scorecards and reporting systems, ensuring alignment with company standards, targets, and strategic objectives
• Collaborate cross-functionally with operations, field merchandising, quality assurance, and supply chain teams to identify performance gaps and support in-market product launches
• Lead continuous improvement efforts across the supplier network by standardizing best practices, facilitating knowledge transfer, and driving measurable results through Lean and Six Sigma methodologies
• Analyze operational data and production metrics to translate insights into actionable improvement plans that enhance efficiency, reduce costs, and improve service levels
• Facilitate problem-solving sessions with supplier leadership teams to address operational challenges, remove barriers, and implement sustainable solutions
• Develop and deliver training programs to build supplier capabilities in operational excellence, quality management, and performance measurement systems

Skills

Lean Six Sigma

Operations management

Analytical thinking

Root cause analysis

Problem solving

Cross-functional collaboration

Communication

Leadership

Education

Bachelor's degree in Engineering or related field

Tools

Excel

ERP systems

Job description

7-Eleven is seeking a Supplier Operations Manager to partner with a portfolio of supplier facilities, driving performance, efficiency and consistency. The role combines hands-on operational consulting with strategic oversight and requires regular on-site engagement and monthly/quarterly visits to optimize production and launches.

You will develop KPIs, monitor OEE and quality, lead Lean Six Sigma initiatives, and collaborate with cross-functional teams to lift supplier capability and costs.