Strategic Store Planning Program Lead

Nordstrom; Seattle (WA); On-site; USD 94,000 - 155,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom is seeking a Program Manager to lead assigned programs and projects as the Store Planning partner to Design & Construction, Merchandising, and Brand Partners. You will drive workstreams from inception to execution in stores, building integrated plans across multiple teams.

You will manage programs with high impact and complexity, influence cross-functional teams, and navigate ambiguity while aligning with customer and business priorities.

Qualifications

• 3+ years in project/program management with demonstrated successful program delivery within retail or design (architecture, interior planning, construction, vendor sourcing, product development) or 5+ years in corporate Visual Merchandising Management.
• Degree in architecture, interior design, visual merchandising, or related field (or equivalent experience); ability to understand construction documents, shop drawings, and architectural details/specifications, preferred.
• Strong organizational abilities; adept at managing multiple priorities under tight deadlines; able to adapt own tools and standards to the work.
• Ability to balance design excellence with operational and budget constraints; strategic thinker.
• Proficient in visual, written, and verbal communication; strong negotiation skills.
• Ability to travel up to 40%, work off-hours/weekends as needed.

Responsibilities

• Lead Fixture and Space Planning in partnership with VM Planning and Design Teams.
• Develop and maintain Store Planning Standards, Fixture Catalogs and Department Concepts.
• Create, maintain and own tools/processes to track status and improve speed and cost efficiency.
• Identify issues early and drive solutions; present status updates and risk/mitigation strategies to leadership.
• Identify and document Scope of Work; prioritize business needs with Design & Construction.
• Communicate trade-offs on scope, timeline, and budget to merchants and leadership.
• Collaborate with peers, influence stakeholders, and mentor others on the team.
• Prepare cost estimates on CapEx project requests and financial Work Orders.
• Monitor work streams to ensure budget, timeline, and quality expectations.
• Update Cost Reports and forecast spend; explain variances.
• Partner with Regional Leadership on budgets and prioritization of work.
• Serve as primary contact for Store/Regional teams on store-specific projects.
• Support on-site projects including fixture installations and floor sets.
• Partner with Install Planner on POs and vendor logistics.

Skills

AutoCAD

Bluebeam

Smartsheet

Microsoft 365

Confluence

Coupa

POMS

Six Sigma

Lean

TQM

Education

Architecture/interior design degree

Tools

AutoCAD

Bluebeam

Smartsheet

Microsoft 365

Confluence

Coupa

POMS

Job description

Nordstrom is seeking a Program Manager to lead assigned programs and projects as the Store Planning partner to Design & Construction, Merchandising, and Brand Partners. You will drive workstreams from inception to execution in stores, building integrated plans across multiple teams.

You will manage programs with high impact and complexity, influence cross-functional teams, and navigate ambiguity while aligning with customer and business priorities.