Strategic Staff Development & Training Specialist

Priority Dispatch Corp.; Richmond, Northern (VA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Priority Dispatch Corp. in Richmond, VA seeks a Training Specialist to develop and deliver comprehensive staff training, ensuring high-quality, person-centered care and adherence to policies.

The role covers new-hire onboarding, ongoing professional development, certification courses, and evaluation of training effectiveness, with collaboration across leadership to close knowledge gaps and improve service outcomes.

Qualifications

• Bachelor’s degree in education or related fields.
• Two years of related experience and/or training.
• Ability to develop and deliver training programs and materials.

Responsibilities

• Coordinate and deliver new hire training for Direct Care Staff, Treatment Specialists, Supervisors, and Managers.
• Facilitate CPR, First Aid, and other required safety training.
• Deliver training on supervision practices, coaching, and leadership development.
• Maintain training records, certifications, and competency documentation.

Skills

Training coordination

Trainer delivery

Regulatory compliance

Adult learning principles

Education

Bachelor’s degree in education or related fields

Job description

Priority Dispatch Corp. in Richmond, VA seeks a Training Specialist to develop and deliver comprehensive staff training, ensuring high-quality, person-centered care and adherence to policies.

The role covers new-hire onboarding, ongoing professional development, certification courses, and evaluation of training effectiveness, with collaboration across leadership to close knowledge gaps and improve service outcomes.