Strategic SMB Growth Account Executive

Stripe; Chicago (IL); On-site; USD 149,000 - 223,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Bonus or commissions

Job summary

Stripe is seeking an Account Executive, SMB Grower to own renewals, drive upsell, and expand Stripe’s footprint within the SMB segment. You will understand client needs, craft scalable sales strategies, and collaborate with product, risk, and operations to deliver value.

You will manage the full sales cycle from lead to close for startups and small/medium businesses, generate new leads, and ensure customers realize value from Stripe’s payments platform.

Qualifications

• 3+ years of client-facing sales experience.
• Ability to understand complex technical ecosystems and build relationships with technical users.
• Proven ability to close upsell opportunities in long-term engagements.
• Analytical, capable of managing pricing and cost considerations.
• Experience coordinating with cross-functional teams.
• Strong verbal and written communication skills.
• Ability to thrive in ambiguous, fast-paced environments.

Responsibilities

• Own contract renewals and negotiate value with existing customers.
• Develop and implement full sales cycle strategies at scale.
• Collaborate with product, sales, risk, and ops teams to improve our product.
• Lead full sales cycle from lead to close for startups and SMBs.
• Generate new leads via cold calling, blitzing, research, networking.
• Ensure Stripe users are satisfied with every interaction.
• Identify user pain points and propose Stripe solutions.
• Coordinate with internal teams to set users up for success.

Skills

Client-facing sales

Technical understanding

Upsell opportunities

Analytical thinking

Cross-functional collaboration

Stakeholder management

Ambiguity tolerance

Verbal and written communication

Tools

Excel

SQL

Job description

Stripe is seeking an Account Executive, SMB Grower to own renewals, drive upsell, and expand Stripe’s footprint within the SMB segment. You will understand client needs, craft scalable sales strategies, and collaborate with product, risk, and operations to deliver value.

You will manage the full sales cycle from lead to close for startups and small/medium businesses, generate new leads, and ensure customers realize value from Stripe’s payments platform.