Strategic SMB Client Manager – Campaign Growth

Pantera Capital; New York (NY); On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Equity

Medical, vision, dental coverage

401(k) retirement plan

Disability insurance

Life insurance

Employee discounts and perks

Job summary

SpaceXAI is seeking an SMB Client Account Manager to own a portfolio of small‑ and medium‑sized advertisers and their agencies. You will act as a trusted advisor, uncovering business goals, recommending X advertising products and best practices, and driving measurable growth through hands‑on campaign management and strategic relationship building.

Ideal candidates are proactive, analytically minded, and comfortable working with limited supervision while collaborating across sales, product, and

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3+ years in digital advertising, sales, marketing, media account management, or consulting (agency or client‑side).
• Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities.
• Experience translating marketing objectives into campaigns, then optimizing them using performance data.
• Strong written and verbal communication and presentation skills; comfort speaking with business owners and marketing leads.
• Demonstrated ownership, attention to detail, and ability to work independently in a small, high‑pace team.
• Solid understanding of the digital advertising landscape and competitive platforms.

Responsibilities

• Own a portfolio of SMB advertisers: understand growth drivers, identify opportunities and risks, and build plans that help clients meet or exceed their goals.
• Consult clients and agencies on X advertising products, campaign setup, targeting, creative, and measurement; educate them on best practices so they can succeed independently and with our support.
• Execute, optimize, and analyze campaigns using internal tools and dashboards; turn performance data into clear recommendations and adjustments.
• Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results.
• Identify key stakeholders at each account and help shape their digital marketing plans around X.
• Resolve campaign and operational issues quickly; flag process gaps and feed insights back to product and tools teams.
• Support contract, renewal, billing, and collections processes in partnership with Sales Finance.
• Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience.
• Mentor newer teammates as the team scales.

Skills

Client relationships

Campaign optimization

Data analysis

Communication skills

Independent work

Digital advertising

Education

Bachelor’s degree

Job description

SpaceXAI is seeking an SMB Client Account Manager to own a portfolio of small‑ and medium‑sized advertisers and their agencies. You will act as a trusted advisor, uncovering business goals, recommending X advertising products and best practices, and driving measurable growth through hands‑on campaign management and strategic relationship building.

Ideal candidates are proactive, analytically minded, and comfortable working with limited supervision while collaborating across sales, product, and