Strategic SMB Banking Relationship Manager

Bank of America; Dearborn (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

Bank of America is seeking a skilled Small Business Banker to help our customers grow and manage their finances. You will manage the client journey from prospecting to closing, deepening relationships and expanding cross-sell opportunities, while ensuring risk is managed effectively.

You will work directly with small business owners to analyze financial statements, offer credit solutions, and leverage digital banking tools.

Qualifications

• Has proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated ability to interpret financial statements and advise on levers to improve outcomes.
• Passionate about outside sales and prospecting
• Motivated to exceed sales goals and deepen client relationships
• Ability to analyze client financial statements and cash flow

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Skills

Client Management

Prospecting

Credit Documentation

Financial Analysis

Oral Communications

Written Communications

Coaching

Risk Management

Pipeline Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor’s Degree in business, finance, economics or related field

Tools

CRM platforms

Banking systems

Job description

Bank of America is seeking a skilled Small Business Banker to help our customers grow and manage their finances. You will manage the client journey from prospecting to closing, deepening relationships and expanding cross-sell opportunities, while ensuring risk is managed effectively.

You will work directly with small business owners to analyze financial statements, offer credit solutions, and leverage digital banking tools.