Strategic SMB Account Manager - Retention & Growth

Wunderkind

Oregon

Hybrid

USD 85.000 - 100.000

Vollzeit

Vor 7 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

Wunderkind in the United States (Oregon) seeks an Account Manager to manage a high-volume SMB portfolio, focusing on retention, renewals, and expansion. You will own client relationships, coordinate with Customer Success and other teams, and translate client priorities into value across Wunderkind's platform.

This role requires commercial discipline, relationship-building, and the effective use of AI-powered tools to forecast health and growth, while partnering with cross-functional teams to

Qualifikationen

3-5 years in a client-facing account management or similar SaaS role.
Experience renewals, expansion opportunities with retention focus.
Strong relationship, communication, negotiation, and consultative skills.
Portfolio management with multiple renewals and priorities.
Experience with digital marketing or marketing technology.
Experience using Salesforce or similar CRM.
Bachelor's degree in Business/Marketing.

Aufgaben

Own renewal strategy and outcomes across an assigned SMB portfolio.
Identify growth opportunities and lead expansion from discovery to close.
Build strong client relationships and communicate Wunderkind's value clearly.
Maintain accurate forecasting, pipeline, and renewal data in Salesforce.

Kenntnisse

Relationship-building

Consultative selling

Growth mindset

Data-driven

AI literacy

Ausbildung

Bachelor's degree in Business/Marketing

Tools

Salesforce

Jobbeschreibung