Strategic Service Parts Planner

Paycom; Mebane (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Sunlight Batteries USA is seeking a Service & Parts Planner to ensure parts availability for service and replacement needs. You will link customer demand with inventory planning, procurement, and warehouse operations to optimize service levels and reliability.

The role requires strong forecasting, inventory management, and collaboration across Sales, Customer Service, Operations, and Engineering to anticipate future demand and minimize downtime.

Qualifications

• Bachelor's degree required in Supply Chain, Business, Industrial Engineering, Operations Management, Logistics or related field.
• 5-8 years of inventory planning, materials planning, or supply chain experience.
• Experience managing strategic inventory and critical service parts.
• Strong forecasting and analytical capabilities.

Responsibilities

• Develop and execute inventory replenishment strategies for service and replacement parts.
• Establish stocking levels, reorder points, and safety stock.
• Monitor inventory levels and identify shortages before impact.
• Drive demand planning and forecasting aligned with business forecasts.
• Manage purchase orders and coordinate with suppliers for timely delivery.
• Lead continuous improvement on inventory turns, accuracy and process standardization.

Skills

Forecasting

Inventory management

Analytical capabilities

Cross-functional collaboration

Communication

Education

Bachelor's degree in Supply Chain or related field

Tools

ERP/MRP planning system

Job description

Sunlight Batteries USA is seeking a Service & Parts Planner to ensure parts availability for service and replacement needs. You will link customer demand with inventory planning, procurement, and warehouse operations to optimize service levels and reliability.

The role requires strong forecasting, inventory management, and collaboration across Sales, Customer Service, Operations, and Engineering to anticipate future demand and minimize downtime.