Strategic Service Operations Coordinator - SAP & Scheduling

Kone México; Spokane, Northern (WA, KY); Hybrid; USD 63,000 - 83,000; Full time

Benefits offered by this job

Competitive salary

401K

Employer Match 401k

Health Insurance

Paid Time Off

Job summary

KONE Americas is seeking a Service Operations Coordinator for Spokane, WA. The role supports the Seattle and Helena branches and sits in Spokane, requiring multitasking, collaboration, and a proactive approach to service operations.

Ideal candidates will be proficient in MS Word/Excel, well organized, and focused on delivering quality, safety, and reliable customer service. A fast-paced environment with opportunities to grow is offered.

Qualifications

• Proficient in MS Word and Excel.
• Well organized with strong attention to detail.
• Customer service mindset and problem-solving abilities.

Responsibilities

• Support the Service Business tendered repair process and book quoted repairs.
• Requisition parts and coordinate with Operations to schedule repairs.
• Interact with General Manager, Sales, Supervisors and Technicians to improve repair revenue.
• Maintain SAP records and provide internal technician support.

Skills

MS Word

Excel

Organization

Customer service

Education

High School

Job description

KONE Americas is seeking a Service Operations Coordinator for Spokane, WA. The role supports the Seattle and Helena branches and sits in Spokane, requiring multitasking, collaboration, and a proactive approach to service operations.

Ideal candidates will be proficient in MS Word/Excel, well organized, and focused on delivering quality, safety, and reliable customer service. A fast-paced environment with opportunities to grow is offered.