Strategic Senior Product Manager — AI & Automation Platforms

Global Payments Inc.; Cincinnati (OH); On-site; USD 158,000 - 238,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Product Manager for AI and Automation Platforms to lead the next generation of AI-powered customer experiences within a global payments organization.

You will define product strategy, partner with engineering and data science teams, and drive experimentation and adoption metrics in a dynamic, high-ambiguity environment. A strong track record in cross-functional leadership and stakeholder management is required to succeed in this role.

Qualifications

• Bachelor's degree in a relevant field.
• 7+ years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience leading cross-functional initiatives.
• Ability to work effectively in ambiguous and fast-changing environments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

Skills

Product management

AI & automation

Strategic thinking

Analytical skills

Cross-functional leadership

Communication skills

Ambiguity tolerance

Education

Bachelor's degree

Job description

Global Payments Inc. is seeking a Senior Product Manager for AI and Automation Platforms to lead the next generation of AI-powered customer experiences within a global payments organization.

You will define product strategy, partner with engineering and data science teams, and drive experimentation and adoption metrics in a dynamic, high-ambiguity environment. A strong track record in cross-functional leadership and stakeholder management is required to succeed in this role.