Senior PM, AI & Automation Platforms — Drive AI Experiences

Global Payments Inc.; Denver (CO); On-site; USD 158,000 - 238,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Product Manager - AI and Automation Platforms to shape the next generation of AI-powered customer experiences.

You will define product strategy, identify automation opportunities, and partner with engineering, data science and design to deliver innovative solutions. You thrive in ambiguity, lead cross-functional teams, establish success metrics, and continually monitor adoption and business impact.

Qualifications

• Bachelor’s degree required.
• 7+ years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
• Strong analytical, strategic, and problem-solving skills.
• Experience leading cross-functional initiatives.
• Ability to work effectively in ambiguous and fast-changing environments.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

Skills

Bachelor's degree

PM experience

AI/automation product

Strategic thinking

Leadership

Cross-functional leadership

Communication skills

Education

Bachelor's degree

Job description

Global Payments Inc. is seeking a Senior Product Manager - AI and Automation Platforms to shape the next generation of AI-powered customer experiences.

You will define product strategy, identify automation opportunities, and partner with engineering, data science and design to deliver innovative solutions. You thrive in ambiguity, lead cross-functional teams, establish success metrics, and continually monitor adoption and business impact.