Lead Product Manager, AI & Automation Platforms

Global Payments Inc.; Atlanta (GA); On-site; USD 158,000 - 238,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Product Manager for AI and Automation Platforms located in Atlanta, GA. Lead the strategy for AI-enabled customer experiences, partner with engineering, data science, and design to deliver innovative solutions, and drive adoption and business impact.

You will define new capabilities, shape product priorities, and navigate ambiguity to turn bold ideas into measurable results. Strong collaboration and leadership are essential.

Qualifications

• 7+ years of Product Management experience.
• Involves AI, automation, analytics, or workflow optimization.
• Strong analytical, strategic, and leadership capabilities.
• Experience managing technology products with automation and workflows.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals and customer needs.

Skills

Product strategy

AI and automation

Cross-functional leadership

Analytics

Strategic thinking

Problem solving

Stakeholder management

Ambiguity navigation

Education

Bachelor's degree

Job description

Global Payments Inc. is seeking a Senior Product Manager for AI and Automation Platforms located in Atlanta, GA. Lead the strategy for AI-enabled customer experiences, partner with engineering, data science, and design to deliver innovative solutions, and drive adoption and business impact.

You will define new capabilities, shape product priorities, and navigate ambiguity to turn bold ideas into measurable results. Strong collaboration and leadership are essential.