Strategic Senior Director, Sales Operations & Growth

Dermalogica; Carson (CA); Hybrid; USD 130,000 - 160,000; Full time

Job summary

Dermalogica, based in Carson, CA, seeks a Senior Director of Sales Operations to lead operational excellence across its sales organization. Reporting to the Head of Sales, this role oversees a high‑performing team, cross‑functional partnerships, and the processes, tools, and programs that power the sales function.

You will drive strategy, oversee the revenue tech stack, ensure data governance, and deliver insights to improve forecasting, pipeline management, and efficiency.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 10+ years of progressive experience in sales operations or operations management.
• Proven track record leading and developing high-performing teams.
• Strong budgeting, forecasting, and CRM familiarity.
• Experience with multiple sales channels and optimizing operational efficiency.
• Analytical, problem-solving, and strategic planning capabilities.
• Thrives in a fast-paced, entrepreneurial environment.

Responsibilities

• Partner with the Head of Sales on strategy, planning and execution.
• Improve sales productivity and pipeline management.
• Lead governance for sales processes, tools, and data.
• Manage strategic programs and initiatives.
• Build and develop a high-performing sales operations team.
• Information dissemination and field alignment.
• Budget management and ROI-focused investments.
• Plan and execute sales meetings and events.

Skills

Sales operations

Budget management

CRM platforms

Cross-functional collaboration

Analytical thinking

Strategic planning

Leadership

Project management

Process mapping

Lean Six Sigma

Education

Bachelor's degree in Business Administration / Operations Management

Tools

Pepperi

CRM systems

Job description

Dermalogica, based in Carson, CA, seeks a Senior Director of Sales Operations to lead operational excellence across its sales organization. Reporting to the Head of Sales, this role oversees a high‑performing team, cross‑functional partnerships, and the processes, tools, and programs that power the sales function.

You will drive strategy, oversee the revenue tech stack, ensure data governance, and deliver insights to improve forecasting, pipeline management, and efficiency.