Strategic Sector Director - Growth & P&L Leader

SmartRecruiters, Inc.; Phoenix (AZ); On-site; USD 172,000 - 276,000; Full time

Job summary

RRD is seeking a senior leader to manage a large Phoenix-based client and oversee talent and service delivery across two delivery centers. The role reports to the Sr. VP of AMS Legal Services and involves ~10% travel between Phoenix and New York, with a Monday–Friday schedule.

The successful candidate will have 10+ years of leadership in client services, 5+ years in business development, and strong P&L management experience, along with excellent communication and strategic thinking.

Qualifications

• 10+ years’ experience managing people in a national/global service environment
• 5+ years of business development experience at senior level
• 5+ years of P&L management responsibility
• Excellent communication and presentation skills

Responsibilities

• Manage one large client account with teams across two centers and >$8M annual revenue
• Provide guidance on talent development and client satisfaction
• Lead and empower client teams and oversee reports
• Ensure accounts meet client expectations and effective service delivery
• Drive sector growth, client acquisition and relationship management
• Lead RFPs, contracts, and cross-functional collaboration

Skills

Client relationship management

Strategic leadership

People leadership

Business development

P&L management

Communication skills

Presentation skills

Education

Bachelor's degree

Advanced degree a plus

Job description

RRD is seeking a senior leader to manage a large Phoenix-based client and oversee talent and service delivery across two delivery centers. The role reports to the Sr. VP of AMS Legal Services and involves ~10% travel between Phoenix and New York, with a Monday–Friday schedule.

The successful candidate will have 10+ years of leadership in client services, 5+ years in business development, and strong P&L management experience, along with excellent communication and strategic thinking.