Strategic Salesforce Data 360 & AI Architect

Accenture PLC; Los Angeles (CA); On-site; USD 133,000 - 302,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a senior Data 360 and AI Architect within its Financial Services Salesforce Business Group. The role spans Data 360, Agentforce, and CRM integration, shaping enterprise-scale architectures across Banking, Capital Markets, and Insurance.

You own end-to-end technical architecture, contribute from pre-sale through delivery, and mentor teams while driving governance and reusable pattern development. A strong client-facing presence is required.

Qualifications

• 8+ years progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.
• 4+ years of Data 360 experience with ingestion, identity resolution, segmentation, activation, and governance patterns.
• 1+ year of Agentforce experience or AI-powered workflows in Financial Services.
• 4+ years designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven).
• Bachelor’s degree in Computer Science or Engineering; equivalent work experience.

Responsibilities

• Lead end-to-end Data 360 design including data model, ingestion, identity resolution, and real-time activation for FS clients.
• Architect Agentforce and Voice AI solutions across Banking, Capital Markets, and Insurance.
• Define customer 360 strategies unifying structured and unstructured data across Salesforce and third-party sources.
• Design integration patterns between Data 360, Salesforce Financial Services Cloud, Marketing Cloud, and external platforms; govern architecture across workstreams.
• Lead pre-sale technical responses for RFPs; translate AI/data architectures into client narratives.

Skills

Salesforce architecture

Data 360

Agentforce

CRM integrations

Pre-sale solutioning

Team leadership

Education

Bachelor’s degree in CS/Engineering

Tools

MuleSoft

REST/SOAP

Event-driven patterns

Job description

Accenture is seeking a senior Data 360 and AI Architect within its Financial Services Salesforce Business Group. The role spans Data 360, Agentforce, and CRM integration, shaping enterprise-scale architectures across Banking, Capital Markets, and Insurance.

You own end-to-end technical architecture, contribute from pre-sale through delivery, and mentor teams while driving governance and reusable pattern development. A strong client-facing presence is required.