Senior Salesforce Data 360 & AI Architect – FS Innovation

Accenture PLC; New York (NY); On-site; USD 123,000 - 366,000; Full time

Job summary

Accenture plc is seeking a senior Data 360 and AI Architect within its Financial Services Salesforce Business Group. You will design enterprise-scale Data 360 solutions, govern architecture across multiple workstreams, and lead cross-functional teams to deliver AI-enabled CRM integrations.

You will engage in pre-sale activities and shape client narratives in high-stakes environments. You will mentor architects, contribute reusable patterns, and drive governance across delivery teams while

Qualifications

• 8+ years Salesforce architecture experience in consulting environments.
• 4 years with Data 360: ingestion, identity resolution, segmentation, activation, governance.
• 1 year with Agentforce: architecture of Agentforce/Voice AI solutions.
• 4 years designing enterprise integrations (MuleSoft, REST/SOAP, events).
• Bachelor’s degree in CS or Engineering, or equivalent 12+ years of work experience.

Responsibilities

• Data 360 architecture — end-to-end design of data model, ingestion, identity resolution, real-time activation.
• Agentforce & Voice AI — architect AI solutions across Banking, Capital Markets, Insurance.
• Data 360 strategy — define 360 that unifies data across Salesforce and external sources.
• CRM integration architecture — patterns between Data 360, Salesforce FS Cloud, Marketing Cloud.
• Pre-sale solutioning — lead technical RFP responses and translate AI architectures for clients.
• Design governance — set standards and manage technical risk across programs.
• Team leadership — mentor architects and analysts; review builds and delivery quality.
• Practice development — contribute reusable architecture patterns and AI use-case frameworks.

Skills

Data 360 architecture

Agentforce

CRM integration

Data governance

Solutioning

Team leadership

Education

Bachelor’s degree in CS or Engineering

Tools

MuleSoft

REST/SOAP

Salesforce FS Cloud

Agentforce Voice

Job description

Accenture plc is seeking a senior Data 360 and AI Architect within its Financial Services Salesforce Business Group. You will design enterprise-scale Data 360 solutions, govern architecture across multiple workstreams, and lead cross-functional teams to deliver AI-enabled CRM integrations.

You will engage in pre-sale activities and shape client narratives in high-stakes environments. You will mentor architects, contribute reusable patterns, and drive governance across delivery teams while