Senior Salesforce Data 360 & AI Architect Manager

Accenture PLC; New York (NY); On-site; USD 87,000 - 316,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Accenture in the United States is seeking a cross-functional Senior Data 360 and AI Architect within our Financial Services Salesforce Business Group. You will design enterprise-scale solutions at the intersection of Data 360, Agentforce, and Financial Services platforms for Banking, Capital Markets, and Insurance.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI, and CRM integration patterns, contributing from pre-sale through delivery and shaping

Qualifications

• 5+ years Salesforce architecture across full lifecycle in consulting.
• 2+ years Data 360: ingestion, identity resolution, segmentation, activation.
• 1+ year Agentforce solutions, AI workflows or Voice AI deployments.
• 3+ years enterprise integrations with CRM, data, marketing and external platforms.

Responsibilities

• Data 360 end-to-end architecture design for FS clients.
• Architect Agentforce solutions and AI workflows across sectors.
• Define customer 360 strategies unifying data sources.
• Design integration patterns between Data 360 and Salesforce ecosystem.
• Lead pre-sale technical responses and architecture reviews.
• Set delivery standards, conduct design reviews and manage risk.
• Mentor architects and analysts; drive reusable patterns.

Skills

Salesforce architecture

Data 360

Agentforce Voice AI

Education

Bachelor's degree in Computer Science or Engineering

Tools

MuleSoft

REST/SOAP

Event-driven patterns

Job description

Accenture in the United States is seeking a cross-functional Senior Data 360 and AI Architect within our Financial Services Salesforce Business Group. You will design enterprise-scale solutions at the intersection of Data 360, Agentforce, and Financial Services platforms for Banking, Capital Markets, and Insurance.

You own end-to-end technical architecture across Data 360, identity resolution, agentic AI, and CRM integration patterns, contributing from pre-sale through delivery and shaping