Strategic Sales Support & Quotation Specialist

Flowserve; Port Arthur (TX); Hybrid; USD 65.000 - 100.000; Vollzeit

Zusammenfassung

Flowserve is seeking a mid‑career Sales Support Representative to serve as the critical link between customers, sales, engineering, operations and manufacturing teams to deliver an exceptional experience and drive growth.

The ideal candidate will manage inquiries, coordinate quotations, support forecasting, and ensure timely execution of commercial processes throughout the sales cycle, leveraging their technical aptitude and relationship skills to support strategic initiatives.

Qualifikationen

• 5+ years of experience in Sales Support, Commercial Operations, Customer Service, Inside Sales, Quotations, or Contract Administration within an industrial or engineered manufacturing environment.
• Experience coordinating cross-functional activities for customer accounts.
• Strong communication, organizational, and problem-solving skills.

Aufgaben

• Serve as a primary point of contact for customers, providing timely and professional support throughout the sales process.
• Build strong relationships with internal and external stakeholders to ensure customer satisfaction and successful order execution.
• Review customer specifications, technical documentation, and commercial requirements to develop accurate proposals and quotations.
• Lead the preparation, coordination, and delivery of aftermarket quotations and commercial proposals.
• Manage opportunities through the complete proposal lifecycle, ensuring responsiveness, accuracy, and on-time delivery.
• Partner with engineering, manufacturing, quality, and operations teams to develop competitive customer solutions.
• Utilize quoting tools and workflows to improve cycle times, reduce rework, and increase proposal effectiveness.
• Support monthly, quarterly, and annual sales forecasting activities.
• Analyze sales performance data and provide actionable insights to sales leadership.

Kenntnisse

Customer focus

Communication

Organization

Problem-solving

Multi-tasking

Ausbildung

Bachelor's degree in Business, Engineering, or Supply Chain

Tools

Salesforce

CRM platforms

ERP systems

Microsoft Excel

Jobbeschreibung

Flowserve is seeking a mid‑career Sales Support Representative to serve as the critical link between customers, sales, engineering, operations and manufacturing teams to deliver an exceptional experience and drive growth.

The ideal candidate will manage inquiries, coordinate quotations, support forecasting, and ensure timely execution of commercial processes throughout the sales cycle, leveraging their technical aptitude and relationship skills to support strategic initiatives.