Strategic Sales Support Pro

US11345-AIRGAS Airgas USA, LLC; Indianapolis (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Paid holidays

Job summary

Airgas USA, LLC seeks a Sales Support Specialist in Indianapolis, IN to partner with the sales team and streamline administrative tasks. You will manage order entry, quotes, account setup, and lifecycle updates while maintaining accurate real-time tracking.

Ideal candidates have 3+ years in customer service, strong communication, and organization. A background in ERP/CRM tools (SAP, Salesforce) is preferred, with a collaborative spirit to support regional goals and vendor coordination.

Qualifications

• High School Diploma or GED required.
• 3+ years of customer service experience.
• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Experience with ERP/CRM software (SAP, Salesforce) preferred.
• Ability to prioritize multiple tasks.

Responsibilities

• Provide thorough administrative assistance to the sales team, including order entry and quotation generation.
• Set up accounts and manage the full order lifecycle with real-time tracking.
• Monitor back-order statuses and communicate timelines with stakeholders.
• Coordinate with logistics and vendors to ensure accurate pricing and product availability.
• Resolve customer inquiries and discrepancies on first contact where possible.

Skills

Customer service

Communication

Organization

Problem solving

Prioritization

Growth mindset

Education

Associate degree or equivalent

Tools

SAP

Salesforce

Microsoft Office

Google Suite

Job description

Airgas USA, LLC seeks a Sales Support Specialist in Indianapolis, IN to partner with the sales team and streamline administrative tasks. You will manage order entry, quotes, account setup, and lifecycle updates while maintaining accurate real-time tracking.

Ideal candidates have 3+ years in customer service, strong communication, and organization. A background in ERP/CRM tools (SAP, Salesforce) is preferred, with a collaborative spirit to support regional goals and vendor coordination.