Strategic Sales Support Lead, Professional Services

Tyler Technologies; United States; On-site; USD 95,000 - 135,000; Full time

Job summary

Tyler Technologies seeks a Sales Support Manager to act as the primary liaison between sales and professional services. You will estimate project timelines, craft professional services quotes, and guide delivery methodology in RFPs through contract execution.

The role requires crafting detailed pricing for the Appraisal & Tax portfolio and leading cross-functional hand-offs. Responsibilities include developing pricing libraries, creating SOWs, and presenting for oral demonstrations.

Qualifications

• Bachelor’s degree or equivalent management work experience.
• Deep understanding of software deployment life cycle.
• Proven ability to maintain professional relationships under pressure.
• Strong negotiation and conflict management skills.
• Excellent verbal and written communication.
• Financial acumen and budgeting experience.

Responsibilities

• Manage the sales support processes, templates, pricing libraries, and documentation.
• Develop and provide professional services pricing for all offerings within the Appraisal & Tax portfolio.
• Generate Statements of Work (SOWs) outlining scope, deliverables, and timelines.
• Provide timely and accurate RFP responses for professional services approaches.
• Organize knowledge transfer and sales hand-off meetings after contract signature.
• Build detailed financial models for professional services projects.
• Communicate process changes to cross-functional teams and educate stakeholders.

Skills

Software deployment lifecycle

Client relationships

Negotiation

Leadership

Communication

Microsoft Office

Travel readiness

Education

Bachelor’s degree or equivalent management experience

Tools

Microsoft Office

Job description

Tyler Technologies seeks a Sales Support Manager to act as the primary liaison between sales and professional services. You will estimate project timelines, craft professional services quotes, and guide delivery methodology in RFPs through contract execution.

The role requires crafting detailed pricing for the Appraisal & Tax portfolio and leading cross-functional hand-offs. Responsibilities include developing pricing libraries, creating SOWs, and presenting for oral demonstrations.