Strategic Sales Ops Lead

Amazon Inc.; Boston (MA); On-site; USD 134,000 - 181,000; Full time

Job summary

Amazon Business in Boston is seeking a Senior Sales Operations Lead to own the GTM execution for a new B2B fulfillment network across the United States. You will design the operating model, customer segmentation, and incrementality frameworks to translate network capacity into enterprise revenue and growth.

You'll collaborate with Operations, Finance, and Tech to align build timelines with sales planning, define quota cadence, and implement SFDC-driven analytics.

Qualifications

• 6+ years of Microsoft Excel experience.
• Bachelor's degree or equivalent.
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Responsibilities

• Build and own the commercial strategy framework for a B2B fulfillment network, scaling from pilot to 20+ US sites with GTM motions and GMS targets.
• Design and validate incrementality models linking top-down targets to bottom-up opportunities using scenario analyses.
• Own customer segmentation and prioritization for a 10,000+ account universe with scoring and growth-rate analysis.
• Architect multi-tier GTM motions with high-touch top accounts, mid-tier cohorts, and marketing-led long-tail outreach.
• Partner with Operations, Finance, and Network Design to align demand, capacity, and sales planning inputs.
• Drive Sales Operations infrastructure: territory planning, quota development, SFDC workflows, and KPI dashboards.
• Build measurement and reporting stack for network-specific GMS contribution and cohort analyses.
• Model 5-year build economics, payback, and expansion accelerators to inform leadership.
• Develop executive-ready narratives for senior leadership with clear recommendations.
• Collaborate cross-functionally to synchronize GTM activation with launch milestones.

Skills

Excel

Sales experience

Education

Bachelor's degree

Tools

Salesforce

Job description

Amazon Business in Boston is seeking a Senior Sales Operations Lead to own the GTM execution for a new B2B fulfillment network across the United States. You will design the operating model, customer segmentation, and incrementality frameworks to translate network capacity into enterprise revenue and growth.

You'll collaborate with Operations, Finance, and Tech to align build timelines with sales planning, define quota cadence, and implement SFDC-driven analytics.