Strategic Sales Operations Lead | Data-Driven Enablement

Viavi Solutions Inc.; Chandler (AZ); On-site; USD 87,000 - 162,000; Full time

Job summary

VIAVI Solutions, Inc. is seeking a Sales Operations Specialist in Chandler, AZ to optimize sales processes, manage operational tasks, and ensure data accuracy to drive efficiency and revenue growth.

You will administer the MSD CRM, support onboarding and enablement, oversee quotes and contracts, and generate KPI dashboards. The role requires 5+ years in sales operations within a tech company and willingness to travel internationally up to 25%.

Qualifications

• Bachelor's degree in Business or a related field.
• 5+ years of experience in sales operations within a technology company.
• Strong analytical skills with data-driven decision making.
• Excellent communication and interpersonal skills at all levels.
• Ability to work independently and in a fast-paced environment.
• Proven project management skills with multiple initiatives.
• Willingness to travel internationally up to 25%.

Responsibilities

• Administer and maintain the CRM system (e.g., MSD) for sales ensuring accuracy and completeness.
• Support onboarding, enablement, and ongoing operational support, including resource distribution.
• Review and oversee quotes and assist with contract management to ensure timely and accurate execution.
• Generate and analyze sales reports, dashboards, and KPIs to identify trends and provide actionable insights.
• Collaborate with sales, finance, and legal teams to resolve operational issues and improve cross-functional workflows.
• Develop and document sales operations processes, policies, and best practices.
• Provide training and support to sales teams and channel partners on sales tools and operational procedures.
• Participate in special projects related to sales process improvement and system enhancements.
• Perform weekly monthly and quarterly reports for the sales team.

Skills

Strong analytical skills

Excellent communication

Project management

Independent & collaborative work

Education

Bachelor's degree in Business or related field

Tools

MSD CRM

Highspot

Seismic

Job description

VIAVI Solutions, Inc. is seeking a Sales Operations Specialist in Chandler, AZ to optimize sales processes, manage operational tasks, and ensure data accuracy to drive efficiency and revenue growth.

You will administer the MSD CRM, support onboarding and enablement, oversee quotes and contracts, and generate KPI dashboards. The role requires 5+ years in sales operations within a tech company and willingness to travel internationally up to 25%.