Sales Operations & Enablement Analyst

VIAVI Solutions Inc.; Northern (KY); Hybrid; USD 62,000 - 116,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Disability insurance

401(k)

Bonus program

Job summary

VIAVI Solutions Inc. is seeking a Sales Operations Specialist to optimize sales processes and maintain data accuracy, enabling revenue growth. You will support onboarding, enablement, and cross-functional collaboration across sales, finance, and legal teams.

The role requires 2+ years in sales ops within tech, strong analytical and communication skills, and the ability to travel up to 25% internationally. A Bachelor's degree is required and MSD experience is preferred.

Qualifications

• Bachelor's degree in Business or a related field.
• 2+ years of experience in sales operations within a technology company.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage at all levels.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Project management skills with the ability to manage multiple initiatives simultaneously.
• Preferred experience with CRM systems (e.g., MSD) and sales enablement platforms (e.g., Highspot, Seismic).
• Willingness to travel internationally as required (up to 25%).

Responsibilities

• Administer and maintain the CRM system (e.g., MSD) for sales ensuring accuracy and completeness.
• Support onboarding, enablement, and ongoing operational support, including resource distribution.
• Review and oversee quotes and assist with contract management to ensure timely and accurate execution.
• Generate and analyze sales reports, dashboards, and KPIs to identify trends and provide actionable insights.
• Collaborate with sales, finance, and legal teams to resolve operational issues and improve cross-functional workflows.
• Develop and document sales operations processes, policies, and best practices.
• Provide training and support to sales teams and channel partners on sales tools and operational procedures.
• Participate in special projects related to sales process improvement and system enhancements.
• Perform weekly monthly and quarterly reports for the sales team.

Skills

Analytical skills

Communication skills

Presentation skills

Project management

Independent work

Data-driven decisions

Collaboration

Education

Bachelor's degree in Business or related field

Tools

MSD CRM

Highspot

Seismic

Job description

VIAVI Solutions Inc. is seeking a Sales Operations Specialist to optimize sales processes and maintain data accuracy, enabling revenue growth. You will support onboarding, enablement, and cross-functional collaboration across sales, finance, and legal teams.

The role requires 2+ years in sales ops within tech, strong analytical and communication skills, and the ability to travel up to 25% internationally. A Bachelor's degree is required and MSD experience is preferred.