Strategic Sales Operations & Forecast Analyst

RevOps Report; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Synthesia, the world’s leading AI video platform, is seeking a Senior Sales Operations Analyst to help our sales organization run efficiently, scale smoothly, and make faster, better-informed decisions. You will own the systems, data, and processes powering our go-to-market motion, partnering closely with Sales, Finance, and RevOps to forecast and plan.

This is a hands-on role for someone comfortable with Salesforce configuration, building forecast models, and presenting pipeline analyses to

Qualifications

• 3–5+ years in a Sales Operations, Revenue Operations, or Business Analyst role (SaaS experience preferred)
• Strong hands-on experience with Salesforce (admin-level configuration a plus)
• Advanced Excel/Google Sheets skills; SQL and/or BI tool experience (Tableau, Looker, Omni) a strong plus
• Track record of building reporting and forecasting models used by sales leadership
• Comfortable working cross-functionally with Sales, Finance, and Marketing stakeholders
• Strong analytical and process-improvement mindset — able to translate messy data into clear recommendations
• Excellent communication skills; able to present findings to senior stakeholders

Responsibilities

• Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership
• Prepare and validate the data behind weekly/monthly/quarterly forecast calls
• Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
• Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance
• Partner with Marketing, Customer Success/RevOps, and Finance on GTM efficiency initiatives and shared reporting needs
• Identify and troubleshoot data issues and drive fixes

Skills

Sales operations

Forecasting

Data analysis

Cross-functional

Communication

Tools

Salesforce

Excel/Sheets

Tableau/Looker

Job description

Synthesia, the world’s leading AI video platform, is seeking a Senior Sales Operations Analyst to help our sales organization run efficiently, scale smoothly, and make faster, better-informed decisions. You will own the systems, data, and processes powering our go-to-market motion, partnering closely with Sales, Finance, and RevOps to forecast and plan.

This is a hands-on role for someone comfortable with Salesforce configuration, building forecast models, and presenting pipeline analyses to