Director of AI-Driven Sales Ops & Forecasting

Synthesia; Austin (TX); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Stock options

Hybrid working environment

Medical, Dental & Vision

401k Plan

Parental leave

25 days annual leave + holidays + sick

Socials & referral scheme

Brand new computer + monitor

Job summary

Synthesia, the world’s leading AI video platform, is hiring a Director of Sales Operations to own the pre-sales operating rhythm globally. You will lead a small team of senior operators while staying hands-on, reporting to the VP of Revenue Operations.

You’ll own forecasting, pipeline inspection, pre-sales process architecture, and SE coverage models, partnering with Sales, SDRs, and Sales Engineers to drive data-driven decisions and scalable growth.

Qualifications

• 8+ years in Sales Operations, Revenue Operations, or Sales Strategy in B2B SaaS
• Experience at both small and large B2B SaaS companies
• Owned a forecast, and can discuss methodology and fixes
• Direct experience with SE-to-AE coverage models and POC流程
• Hands-on Salesforce expertise; can diagnose in the object model
• Experience with AI or automation in live sales workflows
• Credible with senior Sales leaders and C-Level Executives
• Plus: Quantitative degree, Management consulting or Investment Banking background

Responsibilities

• Forecasting and pipeline inspection end-to-end for Sales and Sales Development; manage weekly cadence and leading indicators
• Own the pre-sales process architecture: stages, exit criteria, qualification standards, pipeline hygiene and SDR-to-AE handoff
• Standardize SE deployment model and demo/POC processes; report on technical win-rate
• Run territory and quota deployment; collaborate on SE/AE/SDR comp alignment
• Partner with field leaders on forecast calls, deal reviews, and adoption of process changes
• Represent field requirements to GTM Engineering and Data teams; defend roadmap
• Design AI-native pre-sales workflows: call-signal extraction, enrichment, and forecast commentary
• Lead and develop a team across US and European time zones

Skills

Forecasting

Sales Ops

Sales Process

Salesforce

Leadership

SE coverage

Cross-functional

AI in sales

Education

Quantitative degree

Tools

Salesforce

Job description

Synthesia, the world’s leading AI video platform, is hiring a Director of Sales Operations to own the pre-sales operating rhythm globally. You will lead a small team of senior operators while staying hands-on, reporting to the VP of Revenue Operations.

You’ll own forecasting, pipeline inspection, pre-sales process architecture, and SE coverage models, partnering with Sales, SDRs, and Sales Engineers to drive data-driven decisions and scalable growth.