Hospitality Sales Manager - Luxury Hotel Growth

Highgate Hotels L.P.; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Highgate Hotels in Honolulu across Waikiki Beach seeks a Sales Manager Level I to solicit and manage accounts in its market segments, prospect and close deals to drive hotel revenues. The role requires knowledge of hotel operations, ability to meet goals, and use of the property’s sales system to generate reports, enter business, block space and build accounts.

The position often requires long hours, travel to client sites, and strong communication skills with guests and staff.

Qualifications

• Experience in a hotel or a related field preferred.
• Must be able to communicate both verbally and in writing with all levels of employees and guests.
• Long hours sometimes required.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maintain regular attendance in compliance with Highgate Hotel Standards.

Responsibilities

• Attend daily Highgate Hotel Business Review (HHBR) meeting.
• Develop knowledge of hotel operations (F&B, Guest Services, Reservations).
• Follow hotel sales policies and SOPs and ensure team adherence.
• Meet or exceed set sales goals and operate the Sales Department within budget.
• Maintain an active sales solicitation program and follow up on leads.
• Entertain clients and host site inspections to promote the hotel.

Skills

Windows

Word processing

Spreadsheets

Education

College coursework in related field

High School diploma or equivalent

Job description

Highgate Hotels in Honolulu across Waikiki Beach seeks a Sales Manager Level I to solicit and manage accounts in its market segments, prospect and close deals to drive hotel revenues. The role requires knowledge of hotel operations, ability to meet goals, and use of the property’s sales system to generate reports, enter business, block space and build accounts.

The position often requires long hours, travel to client sites, and strong communication skills with guests and staff.