Strategic SaaS Account Manager (Channel & SLED)

Kaseya Limited; Miami (FL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Kaseya Limited is seeking a driven Account Manager to join our Commercial Business team in North America. You will manage a portfolio of commercial accounts, build trusted relationships, and align Kaseya's platform to customers’ evolving IT and security needs.

This role emphasizes upsell opportunities, retention, and cross-functional collaboration to deliver exceptional outcomes. With 2-5+ years in account management or related sales, you will partner with stakeholders, conduct quarterly

Qualifications

• 2-5+ years of experience in account management or related sales roles.
• Proven ability to build strong customer relationships and drive commercial outcomes.
• Strong communication, organizational and problem-solving skills.

Responsibilities

• Own a portfolio of commercial accounts and expand relationships across Kaseya's solutions.
• Build trusted relationships with key stakeholders and align solutions to business needs.
• Develop strategic account plans with regular outreach and business reviews to drive retention and growth.
• Identify upsell, cross-sell, and expansion opportunities while achieving revenue objectives.
• Monitor adoption and engagement, collaborating with internal teams for customer success.

Skills

Account management

Relationship building

Sales skills

Communication

Problem solving

Tools

Salesforce

CRM systems

Job description

Kaseya Limited is seeking a driven Account Manager to join our Commercial Business team in North America. You will manage a portfolio of commercial accounts, build trusted relationships, and align Kaseya's platform to customers’ evolving IT and security needs.

This role emphasizes upsell opportunities, retention, and cross-functional collaboration to deliver exceptional outcomes. With 2-5+ years in account management or related sales, you will partner with stakeholders, conduct quarterly