Strategic Routing & Scheduling Coordinator

Orkin

Lawton, Northern (OK, KY)

Hybrid

USD 36,000 - 48,000

Full time

8 days ago

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Job summary

Orkin is seeking a Routing and Scheduling Specialist in Lawton, OK to support daily branch operations and optimize service appointment routing. You will work with the Branch Manager and field pros to resolve scheduling conflicts, maintain records, and ensure accurate data in company systems.

You will monitor routes, assist with admin tasks, respond to inquiries, reschedule missed visits, and coordinate follow-ups.

Qualifications

High School Diploma or equivalent is required.
Strong organizational and time management skills are essential.
Excellent communication and customer service abilities are required.
Tech-savvy with the ability to quickly learn internal systems.
Familiarity with RFS and Tactical Planner preferred or willingness to be trained.
Experience with scheduling or routing systems is a plus.
Proficiency in office software and data entry.

Responsibilities

Monitor and optimize daily/weekly service routes for efficient scheduling.
Assist the Branch Manager with administrative and backend functions.
Respond to emails and inquiries related to scheduling and routing.
Reschedule missed appointments and coordinate re-inspections.
Schedule callbacks and follow-ups for retreat services.
Submit payables accurately into company systems.
Manage incoming mail and ensure proper distribution.
Handle cash deposits and issue receipts for payments.
Enter service agreements into company systems with precision.
Schedule termite service appointments and coordinate initial services for new customers.