Strategic Risk & Change Governance Lead

Capital One; Riverwoods (IL); On-site; USD 162,000 - 184,000; Full time

Job summary

Capital One is seeking a Senior Risk Manager for its Enterprise Risk Management (ERM) team in Riverwoods, IL. The role leads a risk specialists group, partnering with executives to identify and mitigate risks across the enterprise within the LAUNCH framework.

You will manage high-impact risk projects, provide strategic insights, and ensure rigorous governance while collaborating with stakeholders across lines of business.

Qualifications

• Bachelor's Degree or Military experience.
• At least 3 years of risk management experience.
• At least 5 years of project management experience.
• PMP Certification or CPM is preferred.
• Experience leading cross-functional teams.

Responsibilities

• Advise and guide users on the change-based risk assessment program (e.g., LAUNCH), ensuring methodology adherence and handling admin actions.
• Solve stakeholders' most complex problems during critical change governance activities.
• Monitor Slack channel and host office hours; respond to user needs.
• Host frequent check-ins with key stakeholders from each LOB to discuss metrics, QA findings, and strategic initiatives.
• Identify bugs and blockers, partnering with methodology owners on fixes and enhancements.
• Provide LOB-specific metrics and commentary for ERM reporting needs (e.g., ROCs).
• Ensure completion of Post-Implementation Reviews for each LOB.
• Maintain documentation of ERM effective challenge and escalation activities.

Skills

Risk management

Project management

Cross-functional leadership

Communication skills

Education

Bachelor's degree

Military experience

PMP Certification

Master's Certificate CPM

Tools

LAUNCH program

Job description

Capital One is seeking a Senior Risk Manager for its Enterprise Risk Management (ERM) team in Riverwoods, IL. The role leads a risk specialists group, partnering with executives to identify and mitigate risks across the enterprise within the LAUNCH framework.

You will manage high-impact risk projects, provide strategic insights, and ensure rigorous governance while collaborating with stakeholders across lines of business.