Strategic Retail Operations Coordinator

Story Companies; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid time off (PTO)

8 paid holidays per year

Medical, Dental, and Vision Insurance

401k retirement savings plan

Short-Term & Long-Term disability

Employee Assistance Program (EAP)

Employee referral program

Job summary

Story Cannabis, headquartered in Phoenix, is seeking a Retail Operations Coordinator to drive day-to-day initiatives across a multi-state cannabis retail network. You will work with Retail, Compliance, Finance, Supply Chain, Marketing, HR, and IT to ensure standards, support new store openings, maintain SOPs, and improve efficiency.

The role emphasizes coordinating projects, preparing KPI reporting, and conducting audits, with regional travel as needed.

Qualifications

• Associate or bachelor’s degree preferred, or equivalent operational experience.
• 3+ years of retail operations, field operations, or project coordination in cannabis retail preferred.
• Strong organization and attention to detail for managing multiple priorities.
• Excellent written and verbal communication; cross-functional collaboration.
• Proficient in Microsoft Excel and PowerPoint; data-driven reporting.

Responsibilities

• Support new store openings, acquisitions, remodels, and operational rollouts.
• Maintain SOPs, job aids, and operational documentation.
• Coordinate projects including POS implementations and system enhancements.
• Prepare, validate, and distribute weekly KPI, labor, inventory, compliance, and reporting.
• Conduct store audits and follow up on corrective action plans with District and General Managers.
• Assist with inventory, consumables, and operational expense tracking.
• Provide field support and train/educate stores on new processes and systems.
• Travel regionally as needed to support projects and audits.

Skills

Project management

Attention to detail

Microsoft Excel

PowerPoint

Communication

Cross-functional collaboration

Time management

Education

Associate degree

Bachelor's degree

Equivalent operational experience

Tools

Treez

Dutchie

Metrc

Job description

Story Cannabis, headquartered in Phoenix, is seeking a Retail Operations Coordinator to drive day-to-day initiatives across a multi-state cannabis retail network. You will work with Retail, Compliance, Finance, Supply Chain, Marketing, HR, and IT to ensure standards, support new store openings, maintain SOPs, and improve efficiency.

The role emphasizes coordinating projects, preparing KPI reporting, and conducting audits, with regional travel as needed.