Strategic Retail Account Manager – Groceries

The Marzetti Company; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

The Marzetti Company in Columbus, OH is seeking a Customer Account Manager to drive growth with Kroger and Harris Teeter. You will manage assigned customer categories, build strong relationships, and align brand and customer strategies while following company policies.

Working with the Director of Retail Sales, you will analyze performance, recommend strategies, support planning, forecasting, and day-to-day account execution to deliver sustainable volume and profitability.

Qualifications

• Bachelor’s degree or equivalent experience in business or related field.
• 2–5 years of CPG HQ or Field Sales experience with reporting, planning, and sales execution.
• Strong sales and customer relationship skills.
• Proficient in MS Office; familiarity with trade tools is preferred.

Responsibilities

• Develop and maintain relationships with Kroger and Harris Teeter contacts to meet business objectives.
• Analyze customer and category performance to identify opportunities, risks, and recommended actions.
• Manage trade plan execution and updates in trade management and customer systems.
• Support promotional planning and evaluate performance.
• Coordinate with broker partners to support Kroger and Harris Teeter plans.
• Prepare for and participate in customer meetings and business reviews.

Skills

Customer relationship management

Analytical skills

Sales experience

Collaboration

Education

Bachelor’s degree in Business, Economics, or related field

Tools

84.51°/Stratum

Market 6

Syndicated data

Trade Management Systems

MS Office

Job description

The Marzetti Company in Columbus, OH is seeking a Customer Account Manager to drive growth with Kroger and Harris Teeter. You will manage assigned customer categories, build strong relationships, and align brand and customer strategies while following company policies.

Working with the Director of Retail Sales, you will analyze performance, recommend strategies, support planning, forecasting, and day-to-day account execution to deliver sustainable volume and profitability.