Strategic Retail Account Manager

Twelve NYC; New York (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Mental Health Mondays

Generous Paid Time Off

Parental Leave

Summer Fridays

Discretionary bonuses

Job summary

Twelve NYC is seeking an experienced Account Manager to lead and grow our business with Target. This role manages day-to-day account operations, drives sales performance, and builds strong relationships with retail partners.

The ideal candidate has a background working with large retail accounts from a distributor or multi-brand environment and is highly skilled in analytics, forecasting, and retail execution.

Qualifications

• 5+ years account management with a major retailer (Target strongly preferred).
• Experience working on the distributor/vendor side (not exclusively brand-direct retail).
• Experience outside of vertical/direct-to-consumer brands.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of retail math, margin structure, and promotional planning.
• Experience managing markdowns, trade spend, and retail negotiations.

Responsibilities

• Manage and grow the relationship with Target buyers and cross-functional teams.
• Proactively manage all new client briefs through production.
• Own sales performance and deliver against revenue, margin, and growth targets.
• Lead assortment planning, item setup, and ongoing product lifecycle management.
• Analyze sales data, trends, and performance metrics to identify opportunities and risks.
• Prepare and present regular business reviews, line reviews, and selling reports.
• Manage promotional planning, pricing strategies, and markdown agreements.
• Coordinate and manage all internal communications related to client activity, collaborating with development, creative, and production teams to ensure timely updates and alignment.
• Monitor inventory levels, replenishment, and in-stock performance to optimize sell-through.
• Drive forecasting and demand planning to support business growth.
• Ensure compliance with retailer requirements, timelines, and operational processes.
• Continuously nurture and strengthen new business relationships to secure long‑term partnerships through in‑person meetings, calls, and consistent follow‑ups.
• Lead RFP and tender submissions, leveraging internal resources to deliver compelling, competitive proposals and secure new opportunities.
• Monitor industry trends and client feedback to inform strategy, maintain a competitive edge, and ensure Twelve’s solutions remain relevant and impactful

Skills

Account management

Retail analytics

Excel proficiency

Data analysis

Relationship building

Negotiation

Strategic thinking

Communication skills

Wholesale / distributor

Target experience

Tools

Retail reporting tools

Job description

Twelve NYC is seeking an experienced Account Manager to lead and grow our business with Target. This role manages day-to-day account operations, drives sales performance, and builds strong relationships with retail partners.

The ideal candidate has a background working with large retail accounts from a distributor or multi-brand environment and is highly skilled in analytics, forecasting, and retail execution.