Strategic Renewals & Accounts Lead

Salesforce; Seattle (WA); On-site; USD 71,000 - 96,000; Full time

Job summary

Salesforce is seeking a Renewals Manager to own a portfolio of existing customers and maximize retention by negotiating contracts and expanding opportunities. Based in Seattle, you will coordinate with cross-functional teams to ensure on-time delivery and a superior customer experience.

The role requires 3+ years in renewals or account management, a BA/BS in business or related field, and strong communication, negotiation, and presentation skills.

Qualifications

• 3+ years of proven work experience as a Renewals Manager, Account Manager, or Key Account Manager.
• BA/BS degree in Business Administration, Sales or relevant field is required.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

Responsibilities

• Own renewals by building and maintaining long-lasting client relationships.
• Develop relationships with customers, connect with executives and prepare customer-facing presentations and pricing.
• Negotiate contracts and close agreements to maximize profits and minimize churn.

Skills

Communication skills

Stakeholder management

Negotiation

Presentation skills

Education

BA/BS degree in Business Administration, Sales or relevant field

Tools

CRM software (Salesforce)

CPQ tools

Job description

Salesforce is seeking a Renewals Manager to own a portfolio of existing customers and maximize retention by negotiating contracts and expanding opportunities. Based in Seattle, you will coordinate with cross-functional teams to ensure on-time delivery and a superior customer experience.

The role requires 3+ years in renewals or account management, a BA/BS in business or related field, and strong communication, negotiation, and presentation skills.