Strategic Renewal Specialist

Dynatrace; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Dynatrace in Denver is seeking a Renewal Specialist to manage the full renewal lifecycle, coordinating with Sales and Finance to align contract terms and ensure on-time renewals. You will generate quotes 120 days ahead and engage customers in value discussions to secure relationships with key stakeholders.

The role requires strong organizational skills, excellent communication, and the ability to manage high-volume renewals in a fast-paced environment.

Qualifications

• Experience working with software renewals.
• Ability to manage multiple priorities in a time-sensitive environment.
• Proven track record of handling high volumes of renewals.

Responsibilities

• Manage and track the entire renewal process and communicate renewal intentions with Sales, Finance and others.
• Understand contracts and terms with customers and partners.
• Generate and send quotes 120 days in advance meeting contractual requirements.
• Engage customers in value discussions to support on-time renewals.
• Collaborate with Account Managers and Customer Success Managers on strategies and sales plans.
• Provide information on quotes, reinstatement, co-termination and consolidation of contracts.
• Work with team to meet deadlines for a region and provide internal reporting.

Skills

Renewals management

Time management

Multi-priority handling

Attention to detail

Verbal & written communication

Collaboration with Sales/Finance

Tools

MS Word

Excel

Job description

Dynatrace in Denver is seeking a Renewal Specialist to manage the full renewal lifecycle, coordinating with Sales and Finance to align contract terms and ensure on-time renewals. You will generate quotes 120 days ahead and engage customers in value discussions to secure relationships with key stakeholders.

The role requires strong organizational skills, excellent communication, and the ability to manage high-volume renewals in a fast-paced environment.