Strategic Contracts Renewal Specialist

Technologent; Denver (CO); On-site; USD 55,000 - 85,000; Full time

Job summary

Technologent is seeking a Contracts Renewal Specialist in Denver, CO to work with Sales, customers, and suppliers to manage maintenance renewals, timelines, and issue resolution. The role requires 3–10 years in renewals or customer service and strong business acumen.

You will initiate renewals 120 days before expiration, coordinate orders, support Field Account Executives, and provide NetSuite templates. The position offers competitive salary and an opportunity to contribute to enterprise IT

Qualifications

• 3-10 years of renewal or customer service experience.
• Strong business acumen with relevant industry experience.
• Proven work ethic and high-quality, efficient work.
• Excellent customer service, clear communication, problem-solving abilities.
• Detail-oriented with multitasking and accuracy.
• Familiarity with NetSuite or similar systems.
• Willingness to complete 2-3 classes from strategic partners.
• Dedicated to supporting 2-5 Field Sales Account Executives.

Responsibilities

• Initiate the sales process 120 days prior to contract expiration.
• Collaborate with clients on contract modifications.
• Coordinate and schedule renewal orders based on customer needs and requests.
• Manage the renewal backlog and ensure timely follow-up.
• Provide NetSuite Order Update templates to Technologent’s Sales Team and customers as required.
• Share NetSuite Tracking templates with the Sales Team and customers when needed.
• Research and resolve any issues related to orders or contracts.
• Submit timely invoicing requests to Accounts Receivable (AR).
• Address any post-sale issues and ensure prompt resolution.
• Prepare Gross Profit (GP) reports as required.

Skills

Contracts renewal

Customer service

Communication

Detail oriented

Multitasking

Field sales support

Tools

NetSuite

CRM systems

Job description

Technologent is seeking a Contracts Renewal Specialist in Denver, CO to work with Sales, customers, and suppliers to manage maintenance renewals, timelines, and issue resolution. The role requires 3–10 years in renewals or customer service and strong business acumen.

You will initiate renewals 120 days before expiration, coordinate orders, support Field Account Executives, and provide NetSuite templates. The position offers competitive salary and an opportunity to contribute to enterprise IT