Strategic Remote Legal Client Advisor (PST)

The Expert Institute Group; Seattle (WA); Remote; USD 60,000 - 90,000; Full time

Job summary

Expert Institute is seeking a Legal Client Advisor in a remote PST role to support attorney-clients with strategic research and expert witness selection. You will drive case intake discussions, translate legal needs into actionable research parameters, and manage end-to-end engagements to deliver high-quality results.

Ideal candidates have 1–3 years in client service, exceptional communication, and a proven ability to meet deadlines in a fast-paced environment. New grads encouraged to apply.

Qualifications

• Bachelor’s degree required.
• 1–3 years of client or customer service experience.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment.
• Proven ability to meet deadlines and manage multiple priorities.

Responsibilities

• Lead comprehensive case intake conversations with attorneys and translate legal needs into research parameters.
• Oversee end-to-end client engagements ensuring timely, high-quality deliverables.
• Build and maintain strong relationships with attorney clients and present findings to stakeholders.

Skills

Client service

Analytical thinking

Written & verbal communication

Time management

Detail orientation

Education

Bachelor of Science

Bachelor of Arts

Job description

Expert Institute is seeking a Legal Client Advisor in a remote PST role to support attorney-clients with strategic research and expert witness selection. You will drive case intake discussions, translate legal needs into actionable research parameters, and manage end-to-end engagements to deliver high-quality results.

Ideal candidates have 1–3 years in client service, exceptional communication, and a proven ability to meet deadlines in a fast-paced environment. New grads encouraged to apply.